Dear Seller,
In this post, we will explain the payment release process. Our payment system operates a bit differently—here’s how it works:
-
Profit Holding Period: Once an order is delivered, the profit is held as “Profit in Transit” for 2-4 business days.
-
Transfer to Unpaid Balance: After this period, the amount moves to your “Unpaid Balance”, from which you can withdraw funds.
-
Withdrawal Eligibility: The “Withdraw” button will appear on your dashboard once your unpaid balance reaches a minimum of 1,000.
Key Points to Remember Before Withdrawing:
-
Check Pending Orders: Before requesting a withdrawal, review your “Shipped” orders (under Orders > Shipped filter) to ensure none are at risk of return.
-
Reserve for Returns: If returns are likely, leave sufficient funds in your balance to cover potential refunds.
For any questions, feel free to reach out.
