The dropshipper (“User”) must agree to these Terms and Conditions if you are using sadadropship.com . By accessing and using the Website, you acknowledge and agree to comply with the following terms:
1. Returns
1.1. When an order’s status changes to “return,” a deduction of 210 PKR will be made from your account instantly.
2. Change of Product
2.1. In the event that your customer requests permission to open a parcel and subsequently changes the product, resulting in a return, the entire product amount will be deducted.
3. Security Fee
3.1. Upon order return, the deducted amount will be subtracted from your unpaid earnings. If returns occur frequently, the system will deduct the amount from your security fee. If the security fee falls below 300 PKR, you will be unable to create new orders due to return risk. To restore a positive balance, please contact us.
4. Account Termination
4.1. We reserve the right to terminate your account if we discover any fraudulent activity, including ordering different products than what you are receiving. In such cases, profit will not be issued.
5. Allow to Open
5.1. If your customer opens a parcel and subsequently returns it, we reserve the right to send the same product to another customer if the product is in good condition and in demand. Please note that some couriers, such as TCS and Leopard, do not allow the “allow to open” option.
6. Courier Selection
6.1. If you select a courier, we will assess whether the chosen courier can deliver to the specified address. If not, we will change the courier based on the address to minimize the risk of returns.
7. Payout
7.1. You can initiate a withdrawal when your account balance reaches a minimum of 1000 PKR. The withdrawal option will appear once this limit is met. Please be aware that we may review your account’s behavior and address any complaints before processing the withdrawal.
8. Payout Processing
8.1. Payout requests may take 3-5 business days to process. Our team will transfer the amount to your account and share a screenshot via WhatsApp as confirmation. we release payout on friday and saturday every week if you want to get the payout on friday and saturday please request before friday to avoid any delay in payment.
8.2 Withdrawals will be processed by the support team within the specified timeframe and may take 1-4 days after the request is submitted. If you encounter any issues after the withdrawal has been released from our end, you must contact us or submit a support ticket within 30 days of approval. After this period, Sadadropship will not be responsible for any losses
9. Account Suspension
9.1. Sadadropship.com reserves the right to suspend your account without any prior warning if we detect any suspicious or unauthorized activity associated with your account. This includes, but is not limited to, fraudulent orders, unauthorized access, or any behavior that violates these Terms and Conditions.
By using Sadadropship.com, you acknowledge and accept the possibility of your account being suspended if any suspicious activity is identified. We take such actions to maintain the integrity and security of our platform.
9.1 Account closing
If a customer wants to close their account, the time duration for closing will be 1-2 weeks. The amount in the account will be released, and a 400 PKR closing charges will be deducted from the balance. After closing, the customer won’t be able to use Sadadropship services in the future, and the account will be permanently deleted
10. Replacement
If a customer receives an incorrect, broken, or damaged item, Sadadropship will arrange a replacement delivery. However, the claim must be submitted within 24 hours of receiving the order through our website’s complaint center.
In cases where a customer changes their mind or is not satisfied with the product, Sadadropship will do its best to provide support and guidance. However, the costs will be the responsibility of the dropshipper.
Any requests or claims regarding the order must be submitted within 24 hours of delivery. After this timeframe, no requests will be processed or considered
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Please make sure to review these terms regularly, as they may be subject to updates or modifications. If you have any questions or concerns regarding these terms, please contact us.